Contact Us
Contact NLO Knitting
We’re happy to hear from you! Whether you have questions about our handmade wraps and shawls, need help with an order, or want to request a custom piece, our team is here to assist you with friendly and timely support.
How Can We Help?
You can reach out for:
🧵 Custom wrap or shawl requests
🎁 Gift messages or packaging
🚚 Shipping & delivery questions
🔁 Exchanges or returns
🎨 Material, size, or color inquiries
💳 Payment & order support
🕒 Response Time
We reply within 24–48 business hours.
During peak seasons (holidays & collection launches), replies may take a little longer—but we always respond with care.
📧 Email Us
nlo.knitting@gmail.com
(Or use the form below.)
Please include your order number (if applicable) for faster assistance.
🧵 Custom Order Requests
If you’re looking for a unique wrap or shawl design in a specific color, size, or pattern:
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Send us a message describing your idea.
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We’ll confirm availability, colors, and pricing.
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You’ll receive a delivery date before payment.
We love bringing your vision to life!
🪄 Helpful Tip Before You Message
You may find answers instantly in our
📌 FAQ section (care instructions, sizing, shipping & more)
Thank You for Supporting Handmade
Your message means a lot! At NLO Knitting, every piece is crafted with love, patience, and creativity. Thank you for choosing small-batch, handmade artistry.